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Customer Management

Adaptive risk strategies driven by verified customer intelligence

Risk Mitigation Strategy Tailored For Your Customers

CRIF’s Customer Management system is able to retrieve internal and external data from open banking, and other data sources. Thanks to Early Warning assessments models, the system provides updated, enriched and verified scores, while through the Decision Engine, it is determined which risk mitigation strategy is most appropriate for each customer. 

Key Benefits

  • Enhanced data quality

    Data enrichment and validation, including non-traditional sources of data

  • Advanced risk and propensity models

    Supports Basel II model, propensity models, pre-delinquency models, risk & business data

  • Credit behavior and transaction analytics

    Boosted by credit behavior and high accuracy transaction analytics

  • AI‑Driven Modeling

    AI-based models and machine learning

  • Omnichannel integration

    Omnichannel and customer engagement and interfaces to back-end systems

Other solutions

Decision Engine

Loan Origination

Collection